WhatsApp Business promotion

WhatsApp Business

Integrate digital marketing

Improve seamless transitions

Faced with an endless stream of inquiry messages from customers online, are you still struggling with the answers to frequently asked questions about Copy and Paste? With the rapid development of social media, the interaction between customers and merchants has evolved from email to different popular social media platforms. Customer service often needs to answer and serve customers on more than one chat tool, aiming to establish a close interactive relationship with customers. WhatsApp has exceeded 1.5 billion global users, with a penetration rate of 95% in Hong Kong and a message opening rate of 99%. Facebook Messenger has also exceeded 1.3 billion users. There is no doubt about the extremely high user stickiness.


One-to-one comprehensive service has become the biggest trend in the future. Do you have plans to manage customer communication and prepare for Conversational Commerce? How can companies use multi-channel dialogue platforms to integrate customer contact information and accelerate conversions? How can we understand user behavior, preferences and habits and combine them with social platforms for remarketing?


The first step in conversational marketing:

Combined with social marketing, multi-channel integration

Instant response

Conversation data analysis

Default reply message

keyword reply

Understand the value of customer retention

Message center exclusive conversation data analysis

Acquiring new customers is important, but the stable profits brought by loyal customers cannot be ignored. The message center of WhatsApp Business stores and retains the information of every customer you have interacted with. Exclusive conversation data analysis allows you to grasp the information of loyal users. It combines chatbots (Chatbot) to conduct one-to-one real-time communication with customers to further convey personal information. We will optimize marketing advertising information and promote the brand through WhatsApp Business to consolidate customer relationships.

Obtain new customers and develop business opportunities

One-to-one multi-channel real-time service dialogue

WhatsApp Business combines chatbots to use keywords to automatically reply, and default reply message settings answer customer questions instantly, helping you enhance customer satisfaction and increase online marketing return rates. Madcradle Online integrates customer information from major social and communication platforms (including Facebook, Instagram, WeChat, WhatsApp, LINE, Website), plus a customer relationship management system (CRM) to help you understand user behavior, preferences and habits, and combine Remarketing on social platforms.

Tag VIP customer

Deliver greetings at the right time and build connections

Use WhatsApp Business combined with the chatbot's custom label function to classify customer attributes, further convey personalized marketing advertising information, and provide customers with a better user experience. Many companies and brands take the initiative to send greetings and offers during festivals, customer birthdays, and brand anniversaries. However, email and letter delivery are time-consuming and have low open rates. WhatsApp Business allows you to easily reach different customer groups. Provide targeted preferential information to help you maximize business returns!

More online marketing solutions

Help you expand your online and offline business

Madcradle Online uses Digital Marketing and Technology 5.0—"Greater Bay Area and Domestic Marketing", "Performance Marketing and Programmatic Advertising", "Social Media Marketing", "Automation and Conversational Marketing", "Interactive Immersive Experience and Web 3.0 Marketing" "Five elements, we can plan promotion plans that meet the needs of brands or small and medium-sized enterprises. Our services include search engine advertising, banner advertising, video advertising, social media promotion,Domestic and Greater Bay Area marketing,Website design, etc., we are committed to becoming your online promotion partner and working together to expand your online and offline business.

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